Privacy Policy for Shire Painting

Effective Date: 12/Jul/2025

At Shire Painting, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through our website, online forms, or Facebook advertisements.

1. Information We Collect

When you interact with us through Facebook ads or our website, we may collect the following personal information:

  • Your name

  • Email address

  • Phone number

  • Suburb or location

  • Details about your painting project or enquiry

  • Any other information you choose to submit

We may also collect technical data such as:

  • Your IP address

  • Device and browser information

  • Website activity via cookies or tracking pixels (e.g. Facebook Pixel)

2. How We Collect Your Information

We collect your information when you:

  • Fill out a form on our website or via a Facebook ad

  • Contact us directly via phone or email

  • Visit our website (via cookies and analytics tools)

3. Why We Collect Your Information

We use your personal information to:

  • Respond to your enquiries

  • Provide quotes and painting services

  • Follow up with you regarding your request

  • Send you updates or offers (only if you opt in)

  • Improve our services and advertising through insights and analytics

4. How We Share and Store Your Information

We do not sell your personal information to any third parties.

We may share your data with trusted service providers who help us operate our business, such as:

  • Facebook (for ad targeting and analytics)

  • Google (for website analytics)

  • Email or CRM platforms (to manage enquiries)

All data is stored securely and access is limited to authorised personnel only.

5. Cookies and Facebook Pixel

We use cookies and Facebook Pixel on our website to:

  • Track user activity

  • Measure ad performance

  • Improve your experience and show relevant ads

You can disable cookies in your browser settings at any time.

6. Your Rights

You have the right to:

  • Access or update the personal data we hold about you

  • Request that we delete your data

  • Opt out of any future communications

To make a request, please contact us at the email below.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Duncan Peat
Shire Painting
Email: theshirepainting@gmail.com
Phone: 04 8818 6887
Location: Victoria, Australia

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements. The most recent version will always be posted on our website.